Support
Context Help
If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will appear. It offers in-depth information about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a wide variety of educational video clips explaining how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you searching for, have a gaze at our extensive FAQ database, which comprises questions asked by real individuals and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you submit will be replied to in less than 1 hour (the average support ticket response time being approximately twenty mins), so you won't have to wait a long time to get an answer to your question.